Grievance Software Features

Grievance

• Entry of grievance data mirrors standard state form RP-524 (Complaint on Real Property Assessment)
• Time of grievance information (such as tentative value and owner information) automatically transfers from the main parcel when a grievance is added.  At this time, a representative can be selected from a user entered list which will automatically fill in all the petitioner information
• Allows for recording of more than one category of complaint per grievance (i.e. assessment and exemption).  Separate results can be recorded for each complaint on a grievance
• Results can be entered to indicate a grievance was stipulated, dismissed, denied or granted
• If the grievance was denied or dismissed, a denial reason can be selected from a user-created list of denial types
• If the grievance was stipulated or granted, the granted values can be entered and the new assessed values or exemption amounts can be automatically transferred to the parcel
• The assessed value will be automatically frozen when applicable
• For any result, the votes of the board members can be recorded by name.  These names can be entered into the system by the user
• Scanned documents, Microsoft Word documents and Excel spreadsheets can be directly linked to an individual grievance
• Notice of Determination, Request for Information, and other letters can be customized and automatically printed through Microsoft Word
• Reports can print grievance information with or without results,  audit information of all grievance data entered, and a list of decisions by board member
• Grievance information including results can be extracted to Excel
• Unlimited number of years of grievance information – includes ability to enter prior grievances
• Integrates fully with the Property Assessment System or works as a standalone package

 

Small Claims / Certiorari

• Allows transfer of information from grievance to small claims or certiorari.  If this grievance was part of a grievance filed on a condominium complex, the system offers to copy the grievance information for all condominiums to small claims / certiorari
• A user can record all complaint information including article type, notice of petition, and notice of issue
• Appraisal information such as date ordered, appraiser, appraised value and payment information can be recorded for as many appraisals as needed
• Court/conference meetings can be prescheduled along with the date of meeting, the judge (if applicable) and the location
• After the meeting, the municipal proposal, petitioner proposal and notes can be recorded
• Scanned documents, Microsoft Word documents and Excel spreadsheets can be directly linked to an individual small claims/certiorari
• Proposed Settlement sheets can be printed which project the tax impact for proposed municipal settlements on one or more years of certiorari filings
• Reports can show a list of all small claims/certioraris and their results, if desired.  Also, summary sheets can be printed for each small claim / certiorari
• A report can be printed to show the maximum certiorari exposure by school district and municipality